Contact CustomJoyGift

A question about your design, an existing order or a gift you are planning? We would love to help.

Customer support

Email: service@customjoygift.com
Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

Help us find your order

Include your order number and the email address used at checkout. For a damaged, incorrect or missing item, attach clear photographs of the item and packaging so we can review the issue.

Changes and delivery questions

Please contact us as soon as possible if you need to correct personalization details or a delivery address. Changes depend on the current production and shipping status and cannot be guaranteed once an order has been processed.

For delivery estimates, see our Shipping Policy. For return instructions, see our Return & Refund Policy. Please request a return address from customer support before sending an item back.